Terms & Conditions

Terms and Conditions

Conditions of Use

Items are packaged with promotional stickers and an order form. If you are happy with your purchase please tell your friends and pass on the stickers / order form!

Ordering process

When we get your order we will send you a personal email confirmation with an expected delivery date.

If we do not have the item you want in stock we will contact you to offer an alternative or a refund.

If there is likely to be any delay we will let you know as soon as possible.

If there is a delay and you would rather have a refund than wait that is fine.

If you are having difficulty ordering, or have ordered in error please email hello@moontimes.co.uk

Prices

The price of the goods shall be that stipulated on the website. The price is inclusive of VAT where applicable.

The total purchase price, including delivery charges, if any, will be displayed in the buyer’s shopping cart prior to confirming the order.

Payment of the price and delivery charges must be made in full before dispatch of the goods.

Postage & Packaging

For UK Orders

£1 for orders up to £9.99

£2.95 for orders up to £35.99

£4.95 for orders up to £55.99

£6.95 for orders up to £70.00

£12.95 for orders up to £100.00 and over

For Overseas Orders

£6.95 for orders up to £9.99

£8.95 for orders up to £35.99

£12.95 for orders up to £55.99

£15.95 for orders up to £70.00

£17.95 for orders up to £100.00 and over

Orders will be processed within 7 working days (except during a holiday period of which you will be notified)

Orders over £10 are posted via Recorded Delivery Royal Mail

Please allow 10 working days for delivery of most items to the UK and 20 days for delivery anywhere else.

Returns and cancellation rights

If you are unhappy with your purchase or you change your mind you can return it within 14 days for a full refund or exchange provided it has not been used.
However, for hygiene reasons we cannot exchange Sponges, Mooncups or Diva Cups.

Please send returns back second class to Moon Times, 8 St Pauls Rd, Southville, Bristol, BS3 1AH.

Legal stuff you need to know

The UK law is the applicable law.

When buying goods and services on the Internet, the consumer is entering a legally binding contract.

Your details are held on my computer for accountancy purposes only. This data is protected and will not be sold or give to any outside parties.

Copyright

You are free:

to Share — to copy, distribute, display, and perform the work

to Remix — to make derivative works

Under the following conditions:

Attribution. You must attribute the work in the manner specified by the author or licensor.

Non-commercial. You may not use this work for commercial purposes.

Share Alike. If you alter, transform, or build upon this work, you may distribute the resulting work only under a license identical to this one.

If you have any questions or comments please email hello@moontimes.co.uk